FAQ's

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at nevastoreshopify@gmail.com

Q. How long will it take for my items to arrive?

A. On average, it takes 7-15 days for US/CA/AU orders. 

Q. Will I receive a confirmation number when I place my order?

A. Yes, you will receive an order confirmation email with order number immediately after placing your order.
Please contact us if you don't receive one within 24 hours. 

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to nevastoreshopify@gmail.com

We have a very caring customer support team. We'll make sure that your problem is resolved as soon as possible.

Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also PayPal

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure. 

Q. Will I have to pay customs?

A. You won't be charged with any custom fees.